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Loop B Operational State: Failed. clicking Enable does nothing

October 30, 2018, 2:59 am
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We have inherited an old EVA. I think it's a 4000?  It has two HSV200 controllers, 8 disk enclosures, and no switches.  It has an annoying habit of randomly dropping fibre links on the disk enclosures, but it is cabled for full redundancy and so far this hasn't been more than an annoyance.  Reseating the cable always brings the link back up again.

This time however, two ports on the B loop failed in short order.  We have reseated both and the links have come back up as usual, however the Controller Properties screen in Command View still shows the Loop B Operational State as Failed.  Clicking the Enable button next to it produces an Operation Succeeded message but nothing changes, it remains failed.  Note that all the disks report Loop B State as Good - it only shows as failed on the controllers.

I am worried that if we experience another random link loss on the A loop in this state, we are going to lose access and possibly data.  Can anyone suggest how to to get Loop B back again?

Thanks very much.

 LoopB.png

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Recovery HP EVA 6400

November 1, 2018, 5:34 am
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Hi,

We have an HP EVA 6400 (2 controllers). One of the controllers failed, the RAM and the memory card failed on it.

We bought a new controller and want to put it in place of the failed. In all the manuals for replacing the controller, it is required to save the memory card from the past and use it in the new one, but we cannot do this, since it also failed.

How do we "make friends" with these controllers, if they have different information on memory cards ?

Thanks

 

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Storage EVA 6400 "Connection State: Link Lost" and I/O Module B "Operational State: Not installed"

November 8, 2018, 8:52 pm
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Hello All,

First of all, thank you for taking your time reading this new topic,.

I have a problem with the Storage EVA 6400, Today I decided to see physically the Storage from behind and I noticed that the Enclosure 1 and 3 have a Warning light on (orange color) light located just avobe where the cable is connected.

Captura.PNGEVA 6400 - back

 

Inside the command view, we can see that the "Disk Enclosure 1 and 2" on the section I/O, the message on Module B says that the operational state is "Not installed" , very strange, how is it possible that no info appears for the I/O Module B on Disk Enclosure 1 and 2 ?

 

Enclosure 1 & 2:


enclousure-1 (1).jpgEnclosure 1enclousure-2 (1).jpgEnclosure 2

 

Enclosure 3:


enclousure-3 (1).jpgEnclosure 3

 The  "Disk Enclosure 3", a the I/O Module B is recognized but in the "Connection State" says "Link lost". ?

Is is possible to fix this if I change de I/O Module or changing a Cable?

I have attached a few SS for review.

Thank you very much for any help :)

Regards,

Alexander Briner 

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EVA 4400 - Address test verification failure

November 7, 2018, 1:23 am
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Hi all,

we wanted to change the configuration of an eva 4400. We uninitialised the system, shut down the system and removed two of the eight disk shelfes. After powering on again, the management modules startet but both storage controller did not.  Both controller stopped booting with an 'Address  test verification failure'. 

 

Here is the output of the controllers:

 

<BC> 01 power-up
Read MALDV0 - BOOTSTRAP_EEPROM[5] : 0xa0
Main
Module type/rev/eco: 0x1/0x4/0x0
BOOT diagnostics - Build configuration information :
Baselevel ID : CR2306
Baselevel Date : 09/09/14 10:18:01
Image built by : formal
Software Version : 11300000
Build Environment : lep
BIST TE 0xB7 - SDRAM Configuration and Policy Memory Test
-- Press CTRL-R to skip long tests --
T01: AMCC440SPe SDRAM Configuration
DIMM #0 SPD:
ADDR 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F ASCII
---- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -----
0000 80 08 08 0E 0A 61 48 00 05 30 45 06 82 08 08 00 .....aH..0E.....
0010 0C 04 38 01 01 05 03 3D 45 50 45 3C 1E 3C 2D 80 ..8....=EPE<.<-.
0020 20 27 10 17 3C 1E 1E 00 00 3C 69 80 18 22 0F 00 '..<....<i.."..
0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 12 75 ...............u
0040 2C 00 00 00 00 00 00 00 0C 31 38 48 54 46 31 32 ,........18HTF12
0050 38 37 32 50 44 59 36 36 37 44 32 02 00 08 27 D6 872PDY667D2...'.
0060 2B 61 12 00 00 00 00 00 00 00 00 00 00 00 00 00 +a..............
0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
DIMM #1 SPD:
ADDR 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F ASCII
---- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -----
0000 80 08 08 0E 0A 61 48 00 05 30 45 06 82 08 08 00 .....aH..0E.....
0010 0C 04 38 01 01 05 03 3D 45 50 45 3C 1E 3C 2D 80 ..8....=EPE<.<-.
0020 20 27 10 17 3C 1E 1E 00 00 3C 69 80 18 22 0F 00 '..<....<i.."..
0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 12 75 ...............u
0040 2C 00 00 00 00 00 00 00 0C 31 38 48 54 46 31 32 ,........18HTF12
0050 38 37 32 50 44 59 36 36 37 44 32 02 00 08 27 D6 872PDY667D2...'.
0060 2B 61 11 00 00 00 00 00 00 00 00 00 00 00 00 00 +a..............
0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
CACHE EEPROM part number= 18HTF12872PDY667D2
POLICY EEPROM part number= 18HTF12872PDY667D2
CACHE EEPROM serial number= 0xD62B6111 (0d3593167121)
POLICY EEPROM serial number= 0xD62B6112 (0d3593167122)
CACHE EEPROM number of ranks= 2
POLICY EEPROM number of ranks= 2
CACHE EEPROM DRAM chip size= 512 megabits
POLICY EEPROM DRAM chip size= 512 megabits
DIMM Slot 1 = 1024 MB
DIMM Slot 2 = 1024 MB
Total = 2048 MB
DQS: mid = 008 (start = 000, end = 016)
FDBK: mid = 063
Read cycle sample select = T2
SDRAM registers:
MCIF0_CODT = 0x2a800f21
MCIF0_MODT0 = 0x78000000
MCIF0_MODT1 = 0x00000000
MCIF0_MODT2 = 0x07800000
MCIF0_MODT3 = 0x00000000
MCIF0_MB0CF = 0x00000201
MCIF0_MB1CF = 0x00000201
MCIF0_MB2CF = 0x00000201
MCIF0_MB3CF = 0x00000201
MCIF0_SDTR1 = 0x80301000
MCIF0_SDTR2 = 0x42205242
MCIF0_SDTR3 = 0x0c100d1c
MCIF0_OPAR1 = 0x80000037
MCIF0_MCOPT2 = 0x08000000
MCIF0_MCOPT1 = 0x3d122000
MCIF0_RTR = 0x08200000
MCIF0_MMODE = 0x00000642
MCIF0_MEMODE = 0x00000384
MCIF0_CLKTR = 0x80000000
MCIF0_WRDTR = 0x80000820
MQ0_B0BAS = 0x2000f000
MQ0_B1BAS = 0x2800f000
MQ0_B2BAS = 0x1000f000
MQ0_B3BAS = 0x1800f000
MQ0_BAUH = 0x00000008
MQ0_CF1H = 0x80001c80
MQ0_ESH = 0x00000000
MQ0_EAUH = 0x00000000
MQ0_EALH = 0x00000000
MQ0_BAUL = 0x00000000
MQ0_CF1L = 0x80001c80
MQ0_ESL = 0x00000000
MQ0_EAUL = 0x00000000
MQ0_EALL = 0x00000000
MQ0_CFBHL = 0x10a68000
MQ0_XORBA = 0x00000000
MQ0_CF2H = 0x00000000
MCIF0_RQDC = 0x80000008
MCIF0_RDCC = 0x40000000
MCIF0_RFDC = 0x001001bf
MCIF0_VVPR = 0x00000000
MCIF0_DLCR = 0x03000067
MCIF0_ECCES = 0x00000000
MCIF0_MCSTAT = 0xa0000000
MCIF0_INITPLR0 = b5b80000
MCIF0_INITPLR1 = 82100400
MCIF0_INITPLR2 = 81020000
MCIF0_INITPLR3 = 81030000
MCIF0_INITPLR4 = 81010000
MCIF0_INITPLR5 = e4000100
MCIF0_INITPLR6 = 82100400
MCIF0_INITPLR7 = 99080000
MCIF0_INITPLR8 = 99080000
MCIF0_INITPLR9 = 99080000
MCIF0_INITPLR10 = 99080000
MCIF0_INITPLR11 = 81000642
MCIF0_INITPLR12 = 81010380
MCIF0_INITPLR13 = 81010004
MCIF0_INITPLR14 = 00000000
MCIF0_INITPLR15 = 00000000
T03: Walking 1 and 0 Address Test
***Address test verification failure!!!
*** boot error report - b7030120,20000010,20000010,38000010,b7,03,1

 

Any suggestions to solve this problem would be appreciated. 

Thanks

Dieter

 

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Unable to find EVA in command view

November 11, 2018, 11:32 pm
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Hi All,

I have 4 EVA (8400 and P6500) at one site and using a single site management server (stms) . I am unable to find one EVA in the CV EVA. Server restarted but no luck.

I would like to know, if the stms server is zoned to same ports as other windows hosts are zoned or is there a dedicated port on EVA for management.

What are the standard troubleshooting steps to find the root cause? please help.

 

 

 

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Rebuild EVA4400 deleted configuration to original VDISKs access.

November 20, 2018, 7:52 am
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Good morning,
I'm new to this community and I do not have a thorough knowledge of the EVA4400, so I apologize in advance if I will write something inappropriate, but I need your experience to understand if what I want to do is possible.

On our EVA4400 there was a DISKGROUP (with n.9 HDD in SINGLE protection level) that contained n.5 VDISKs configured in VRAID1.

Over time, n.3 HDD have failed (I do not know in what time and if any leveling has been successful), but as long as n.6 HDD good remained, everything worked fine (DISKGROUP=Active, VDISKs=Online): as soon as a fourth HDD has failed (n.5 HDD good remained), all VDISKs have become unavailable.

After several attempts to extract and reinsert the filed HDDs, we decided to send all HDDs to a data recovery company (Kroll Ontrack), which was not able to recover the files of our interest, or rather it has recovered some files which however are corrupt.

Having available all the screenshots of the old configuration, I thought to recreate a new DISKGROUP with the same name and the same properties as the original one (we have enough spare HDDs available), then create the same VDISKs with the same names and properties of the original ones (possibly setting the WORLD_WIDE_LUN_NAME's as the original ones, through SSSU tools).

At that point, imagining that the membership of a HDD to a specific DISKGROUP is based on the WWN in some EEPROM of its electronic card, I thought to turn off the SAN, extract the HDDs of the new DISKGROUP, remove their electronic card to replace the card of the original HDDs, then reinsert the original HDD's and turn on the SAN again.

I kindly ask you a feedback on this possible solution to recover the original state of my configuration (although faulty), before it was canceled, restarting from which I hope to be able to repair the last HDD that has failed (since until a moment before everything worked fine ) and resurrect the VDISKs to access their data.

Thanks.

Matteo.

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Dual controller failure of HP X3800 (EVA 6400)

November 30, 2018, 6:44 pm
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We have HP X3800 (EVA 6400) SAN which was configured with dual controller but recently two hard disks were failed, we replaced it and during rebuilding controller asked for restartand after doing so the primary controller stuck on Brand name whereas secondary controller stuck on asking WWN number. AMC of this product ended two months earlier and we didn't renewed it because product is reaching to its end of life and we were in the process of replacing it with new 3 PAR. We have logged call on HP for payment based support but they are not doing anything till now, they ask us to buy outdated controllers which will take 15-20 days to reach according to them but we have spare controller of same make & model, but they are not willing to use that.     
I really need help on this because we need to recover some data from that SAN
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EVA 6400 "I/O Module B Stuck in "Loading Firmware"

December 10, 2018, 7:13 am
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Hello All,

First of all, thank you for taking your time reading this new topic,.

I have a problem with a newly replaced I/O Module B on Disk Enclosure 2, I have performed a replacement of a damaged Module I/O for the Storage EVA 6400 5 days ago more or less and I noticed that the Operational Status at thate time was "Loading Firmware", Today we can see that the same Status is is showing in "Operational State" as you can see in the image: 

Captura.PNG

 

We have just removed and installed the same module to see if the Operational Status changed but is still showing the same, the new I/O module has a Firmware Version 0105 when the rest of the modules are in Firmware version 0085, could this triggering the constant "Loading Firmware"  ? 

By experience we have performed before a I/O Module replacement for a EVA 4400 and it took 4 days to see if the Operational Status changed and it Did to "Good" the main difference it was that the Firmware version of the Spare Module was lower than the other Modules already installed on all Disk enclosures.

 

Thank you very much for any help :)

Regards,

Alexander Briner 

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Need help!!! HP EVA 6100 WWN and CHECKSUM missing!

December 25, 2018, 9:30 pm
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Hi guys. Some time ago i bought two EVA 6100 sets, yes i know, they are old, but they still are great for experiments and self education. They are in great condition, but the WWN and CHECKSUM is missing. Can anybody help with this?

P.S. I have only serial numbers of controllers...

1) HSV200-B
   Part NR.       AD525C
   Serial NR.     Confidential Info Erased
2) HSV200-B
   Part NR.       AD525C
   Serial NR.     Info Erased
3) HSV200-B
   Part NR.       AD525C
   Serial NR.   
4) HSV200-B
   Part NR.       AD525C
   Serial NR.    

Thank you in advance ;)

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Volume not show in Linux Host

January 3, 2019, 3:08 am
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Hello Guys

In a LAB have a P2000 G3 and 7 host Hp Proliant G7. 

The P2000 is connected to 2 Switch Brocade 300

The Controller A the port A1 is connected to Brocade_1 and the A2 is connected to Brocade_2

The Controller B the port B1 is connected to Brocade_1 and the B2 is connected to Brocade_2

Now in the GUI of P2000 all the hosts were discovered and show both HBA.

In the Brocade_1, I have zoned as follows:

Create Alias

   - Alias: P2000_A1 WWN

   - Alias; P2000_B1 WWN

   - Alias: Node_01 WWN

Zone:

P2000_A1 + P2000_B2 + Node_01

In the Brocade_2 it has been zoned identical to Brocade_1

P2000_A2 + P2000_B2 + Node_01

My problem is when I create a new volumen, and map in the host, these do not appear in the OS. I test with Windows 2012 OS and the volumes are not shown either.

I have reviewed documentation, information about it and I have not been able to discover the problem.
Can someone tell me if the zoning is correct or can I check to see why the LUNs are not showing?

 

Thanks


Sebastian

 

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EVA4400 - Windows Server 2016

January 16, 2019, 7:16 am
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I was asked to create a new Windows Server 2016 Hyper-v Cluster, and present storage from our EVA4400, but i'm facing real problems on this task. I see all storage on the servers, but its imposible to work with this storage, extremely slow access.

We have storage correctly presented from the same EVA to VMware 6 and Microsoft Windows Server 2012 R2, but it seems something changed on server 2016 version that does not permit to use our EVA4400.

Any idea how to solve this? Any "Custom type" operating system values?

 

Hardware versions:

StorageWorks Command View EVA v9.02.01.100426 (on Windows server)

EVA4400 - HSV300 - Version: 09534000 - Software: CR18CBlep-09534000

Guest Server: Microsoft Windows Server 2016 on a ProLiant BL460c Gen9

 

 

 

 

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Eva 4400 storage controller not showing arrays

January 21, 2019, 6:39 pm
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Hello.

I am using eva 4400 storage and i am having a lot of trouble in configuring the storage. It was working perfectly but after initializing it went unresponsive. The scenario is a management server having one fiber port connected to a switch then the switch connects to a both controllers cont1-FP1 and cont2-FP1. I have configured zonning correctly, the cabling of the back end storage looks okay as recommended by eva but some how controllers cannot detects arrays. 

 

I also used SAN surfer to check the connectivity and it appears management server can see both the controllers but as soon as i clicked discover in CVE  it discover a storage controller but when i clicked on controller it shows me a message that  operation failed "Unable to perform command. Please try again". I have tried everything but nothing is working

I have literally tried everything. Could you please recommends what to do now!

 

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eva storage continuous faults

January 20, 2019, 10:48 pm
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11월 부터 지금까지 10개 가량 디스크 교체 하였습니다.

 
디스크 나가면 2~3일 안에 다른 디스크 나가버리는 형상이 있습니다.
 
현재 조치는 디스크만 바꿔주고 있는 상태이고요.
 
펌웨어도 상관이 없나봅니다. 디스크가 교체할 시기가 와서 순차적으로 나가고 있는건지..
 
이 와 비슷한 경험 하신분들 계시면 정보 공유 부탁드립니다.
 
Google Translated
 
I have replaced 10 disks since November.
If you go out of the disk in two to three days, there is a shape out of the other disc.
The current action is to change the disk only. I do not care about the firmware.
If you have experience similar to this, please share information.
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HP EVA 4400 allocated size is greated than created LUNs with 700 GB

February 7, 2019, 4:34 am
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We have  hp EVA 4400  with 2 disk enclosure each enclusure contail 8 disks with total disks 16 
I have created 2 Vdisk5 each one contain (8 disk *300 GB) whcih have total size 3.9 TB.

I have created 2 luns each 1400 GB and 1600 GB with total size 3 TB.

I have got alert that we have reached about 96% of utiliztion and after investigation i found that 
Total size 3.9 TB
Allocated size 3.75 TB 
Free size 150 GB

Also the created luns is equal to only 3 TB.

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Eva 4400 Management Module can not login

February 8, 2019, 1:29 am
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Hi all,

When i try to connect to Array-based storage management through ip on port 2373 i get the below error message:

"Login failed.Security services not available.Ensure security services are running. And also MM does not resset to default setting."

This happened after upgrading firm of ABM to 0002.3000. I tried also to reset it to default setting but i can not be reseted. 

Anyon have an idea?

Thank you!

Florant

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HSV210 Latest Firmware download

February 12, 2019, 1:16 am
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Could someone provide latest firmware for HSV210 (6.250) ?

Download page is asking for subcription, but for my test environment nobody will pay for.

Thanks in advance

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EVA 4400 NTP Flood

February 21, 2019, 12:37 am
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Hello Folks

I detected a problem on my EVA yesterday. He's doing NTP flood to several IP adresses on internet.
Anybody can point me to a way to solve the issue? I suspect someone is doing a DDoS amplification attack from it.

I wanted to update the EVA firmware but i don't have a contract and the hardware is out-of-warranty. So... if someone can provide a firmware so i can re-install it would be the best.

Regards

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Error at P6500

February 26, 2019, 6:14 am
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Hi

i found these error at EVA P6500

25-Feb-2019 13:27:18 S: MAKKEVA01 SC Event Code: 092f0005 - A controller has processed a Storage System Management Interface command with the result of non-success return code. Yes 34260

 

25-Feb-2019 13:28:32:283 Controller 1 A controller has processed a Storage System Management Interface command with the result of non-success return code.More 092f0005 #142520

Please
What is that error

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HDD status LED at EVA P6500 Strange

February 26, 2019, 11:25 pm
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Hello

i have strange problem at EVA P6500

After shutdown EVA P6500 . all system up but the HDD led status not like before

HDD led status now . no light and every somehow gaves green status

before is was fast blinking green

all system operatioal without problem

at HP forum it's says that Drive is spinning up or downand is not ready. ( what is the mean !?)

Regards

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4/16 SAN Switch password reset

March 6, 2019, 1:04 am
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Hi

I need to access two HP storageworks 4/16 SAN switches but I don't possess their password and we can't contact HP nor Brocade support because our company didn't purchase them.

I can ping them but can't access them using Putty with a serial interface as it gives me no feedback so I tried changing other cables but that didn't work.

The second swich responds to ping but when I try to access it with the SSO using Putty it shows a pop-up with the following message : "Network error: Connection refused"

Can anyone help me find a solution

Regards

FirasF

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